Example exclusion wording is as follows (for clarity, View does the opposite to the approach below and gives you a legal sign off on the documents issued for your customer):
By using our service agree that:
- we cannot, and do not, give you legal advice;
- the company that owns and operates this service is not a law firm;
- our service provides information to help you answer the questions and to order a product and that that information is information only, not advice;
- we cannot and do not warrant that a product you decide to order is appropriate or suits your needs;
- we cannot and do not warrant that your use of our service is appropriate or suits your needs;
- the legal, commercial and taxation effects of a product vary and a product's suitability will, therefore, vary according to particular circumstances;
- only you know the purpose for which you intend to apply a product you order and that we are not responsible for the choice you make regarding the same;
- you must consult a lawyer for advice concerning the suitability of a product you order using our service;
- the documents you buy from us and the material on our website is only general; they are not prepared by us and we do not endorse them, rather we disclaim any responsibility for them.
Many providers also have statements along the following lines:
- You agree that if we are prohibited by law from excluding all implied warranties and conditions, then our liability will be limited to, at our option:
- replacing the document you used our service to order;
- supply of some equivalent document;
- amendment of the document; or
- payment of the cost of such replacement, supply or amendment.
- You agree that:
- to the extent that we are not prohibited by law from limiting our liability, then our liability is limited in the same manner as set out above, including in respect of any liability that arises as a consequence of our negligence;
- our liability to you for any matter related to the subject matter of these terms and conditions will not include any special, indirect, incidental or consequential damages or loss of profits and will not exceed the cost to you for the particular transaction which has caused you the loss or damage; and
- we are not responsible in any way for any liability, loss, damage or expense that arises directly or indirectly from a problem that occurs by any virus infecting our service.
- We do not warrant that the operation of our service will be uninterrupted or that our service is virus free or error free.
Indeed some providers even state:
- You agree that you indemnify us in relation to any loss or damage that any of you, your client, or a third party suffers because:
- the product you ordered is not suitable for its intended purpose or does not suit the relevant circumstances;
- you failed to obtain formal advice from a professional adviser concerning whether the product you chose is suitable for its intended purpose or circumstances;
- of the answers you provide to questions asked of you when using our service;
- you did not answer all questions completely and accurately.
- You agree that you continue to indemnify us indefinitely against any cost, loss, liability, or damage that we incur as a result of your use of our service.